Privacy Policy
California Coolers Heating and Cooling Incorporated ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This policy describes our practices regarding data collection, use, and sharing.
Information We Collect
Personal Information: Name, address, phone number, email, billing details, and other data provided via website forms. Usage Data: IP address, browser details, device information, and interaction with our website collected through cookies and analytics tools.
How We Use Your Information
We use your personal data to:
Process transactions and fulfill orders. Send automated appointment reminders, order confirmations, promotions, customer feedback requests, and service updates via SMS with your consent. Communicate directly for client support. Reactivate inactive clients through targeted promotional SMS messages. Provide internal notifications such as meeting reminders or task updates.
Consent and Opt-In
By submitting your information through our website forms, you explicitly consent to receive automated marketing, transactional, and informational SMS messages. You can unsubscribe at any time by texting "STOP" to our provided SMS number.
Sample Opt-In Message
"Thanks for submitting your request to California Coolers Heating and Cooling Incorporated. We'll contact you shortly with details about your inquiry. Standard message and data rates may apply. Reply STOP or UNSUBSCRIBE to opt out."
How We Protect Your Information
We employ robust security measures to protect your personal information. While we strive for complete security, no transmission or electronic storage is entirely secure.
Sharing Your Information
We do not sell or trade your information. We share your data only with trusted third-party service providers essential for delivering our services, under strict confidentiality obligations.
Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Review third-party policies independently.
Regulatory Compliance
We strictly adhere to GDPR, CCPA, TCPA, and other applicable privacy laws. Our forms include clear consent checkboxes, opt-out instructions, and disclaimers.
Changes to This Policy
Changes to our Privacy Policy will be clearly posted on this page with an updated effective date.
Contact Us
www.californiacoolersheatingandcooling.com
For privacy inquiries, contact: California Coolers Heating and Cooling Incorporated
(848) 266-5255
Email:
